No Interiors for Now
Everyone wants to show our wonderful building interiors to our guests. But this isn’t as easy as it may seem –not every building is ready to accept CAC tours back inside. Building management must give permission for CAC to enter buildings, clarify the number of tour-takers allowed in, and define any mask requirements. Staff is working with docent leadership to secure permissions, but to avoid confusion and not antagonize building management, we will continue with exteriors only for the time being. Until notified of a change, please do not take your tourees into buildings as part of a tour. Do not encourage them to go in on their own after the tour unless it’s a retail or cultural building where visitors are welcomed.
GTS Devices – When Your Tour Doesn’t End at the Shop
It’s great to be using the GTS devices again. But what do you do with the devices if you give a tour that doesn’t return to CAC? The easy answer is – you give your conclusion where the tour ends, collect the devices, then walk back and return them to the shop. You’ll find bags at the front desk so you can easily carry the devices.
Your guests are free to leave from the tour end point. However, you are strongly encouraged to tell the guests that you’re going back to the center, and they’re welcome to walk along with you. You should remind them that their ticket entities them to visit the gallery and model, and there’s also a shop. They don’t have to go back with you – just offer. Some will probably go off on their own, but hopefully, some will return to CAC with you.
Comp Tickets
Please give the staff extra time to provide your comp tickets. What with whisper tours, certification tours, and other requests, demand for comp tickets is very high right now. So, give our great ticketing team a break by ordering early!
Will Call Lists
Giving a neighborhood tour and need a will call list? Look to The Bridge! The Will Call List is located on The Bridge under Quick Links. This will be posted by 5pm the night before for the next day’s tours. Box Office will NOT email docents the list.
That’s it for now. Stay tuned for updates as our situations change.