Starting June 1st, we get to leave one more vestige of Covid behind us. We will no longer have to end ticket sales early for tours that use the will-call system:
- Tickets will remain on sale until the tour begins.
- The will-call list will be posted at 5am on the day of the tour but this list is advisory only. Tickets sales will continue.
- All docents assigned to the tour must show up, regardless of will-call numbers.
Be advised that everyone, including members, still needs a ticket.
- If tour is sold out and full, walk-ups cannot be accommodated.
- Once the tour has started, walk-ups cannot be accommodated.
- Tickets must be purchased through the website or box office. Docents may not accept payment.
- If the tour is sold out, but there are obviously still spaces due to no-shows, docents should use their judgment. While we don’t want to alienate guests, especially members, we also don’t want to encourage the habit of dropping in and expecting a free tour. Recent changes in membership policy and notifications should reduce the number of no-shows, so we hope this situation will not arise too frequently.
We expect most people will have tickets before arriving. In case someone arrives without a ticket, we’re working on a guide if you would like to assist them with the purchase process. Stay tuned for details.
We are pleased to be returning to this customer-friendly policy. If you have any questions, please get in touch with Jessica Williams – je*********@co*****.net, or Steve Redfield – st**************@gm***.com.