Incident Report Updates

The Chicago Architecture Center actively works to create safe and accessible spaces and experiences for visitors, staff, docents and volunteers. We support our colleagues in the event of illness, injury and other incidents that may occur during the operation of CAC programs and day-to-day business. After an incident has occurred, please use this form to report details so CAC can accurately document and respond to incidents. By providing accurate information, CAC can effectively anticipate and correct potential risks and hazards for our colleagues and visitors. If you require assistance or an alternative method of reporting an incident, please contact the volunteer staff.

This form is for any incident regarding staff, volunteer, and visitor safety, injuries, or specific issues that have affected the day-to-day operations of the Center and its individual programs. It should be used as a way to report and log issues to Center staff and leadership. It should not be used for general complaints, concerns, or ideas for improvements.

Examples:

A visitor injures themselves on a tour.

A staff member has a disruptive interaction with a visitor.

A docent encounters a safety issue while on a walking tour.

Link to the form is here: CAC Incident Report. Hard copies can be found on the 1st floor offices.

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