CAC Update 8.27.21

New:

Retail Update:

We now have a general timetable for CAC assuming responsibility for the Retail Store from Event Network: Sometime between September 30 and October 31. As you probably have heard on the news, there are significant supply chain challenges with all electronics at this time, so we are building in some extra space to allow for that. We will keep you updated as this changeover progresses.

Staff updates:

Madeline Sneed has been promoted to Floor Manager for the Center effective Thursday, September 1st. This is a new role at the CAC which will focus on all our Customer facing areas with a high level of interaction with guests, volunteers, and staff. Madeline will be here Thursday through Monday most weeks and provide consistent leadership for Customer Service and ownership of our space. She will continue to help support Caroline in volunteer scheduling but please continue to email Caroline with shift changes.

A native of Ohio, Madeline has worked extensively in theatre management. She recently graduated from Kent State University and has previously worked in the Box Offices at Kent State and Porthouse Theatre. She is very excited to have joined the CAC team this summer as a Ticket Services Shift Lead and is looking forward to working in her new position as Floor Manager. Please make her feel welcome, and if you haven’t had a chance to meet her yet, introduce yourself.

William Berthouex is transitioning from Box Office Shift Lead to Group Sales. He will still be in the role of Shift Lead on Tuesdays and Wednesdays but will be working in Group Sales on the 13th floor more often. In addition to supporting Blake with group sales he will continue to manage the logistics of our OTA offerings (think Trip Advisor tour descriptions and availability).

 

Ongoing:

  • QR Code for TripAdvisor 
  • We are testing a slightly lower rate for admission to the Center, Adult admission rate will lower to $14 per person effective 8/21. The Student rate will remain at $10. The River Cruise add-on price is still $5.
  • No Walk-Ups on Neighborhood Tours: Please remember that we are still not allowing for walk-ups on tours. This is listed on website for all guests/members to see.
  • Below is a list of tours with the status of their interiors. These are tours that are currently on the schedule. We are still evaluating the schedule and/or waiting on confirmation on interior access for tours not listed. Masks are required while inside any interior (per CDC guidelines).
  • CDC Guidelines were updated on architecture.org here and will also be in the upcoming CAC@Home.

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