Dear Volunteers,
As we transition through the seasons, here is a reminder of the Center, Retail Store, and Call Center operating hours and holiday closures. Please review this information to stay informed and assist visitors effectively.
2024 Holiday Closures
- Thanksgiving
- Wednesday, November 27: Close at 3 PM
- Thursday, November 28: CLOSED
- Christmas
- Tuesday, December 24: Close at 3 PM
- Wednesday, December 25: CLOSED
- New Year’s
- Tuesday, December 31: Close at 3 PM
- Wednesday, January 1, 2025: CLOSED
Operating Hours by Season
🍁 Fall Season (Nov. 1 – Dec. 31, 2024)
- Center & Retail Store:
- Sunday–Thursday: 10 AM–5 PM
- Friday & Saturday: 10 AM–7 PM
- Call Center:
- 7 days a week: 10 AM–5 PM
Note: Last day of River Cruise season is Sunday, November 24.
❄️ Winter Season (Jan. 1 – Mar. 13, 2025)
- Center & Retail Store:
- Friday–Monday: 10 AM–4 PM
- Tuesday–Thursday: CLOSED
- Essential walking tours will NOT operate during mid-week closures. Neighborhood walking tours may continue from remote points.
- Call Center:
- 7 days a week: 10 AM–4 PM
🌸 Spring Season (Mar. 14 – May 22, 2025)
- Center & Retail Store: 7 days a week, 10 AM–5 PM
- Call Center: 7 days a week, 9 AM–5 PM
☀️ Summer/Peak Season (May 23 – Dec. 31, 2025)
- Center & Retail Store:
- Sunday–Thursday: 10 AM–5 PM
- Friday & Saturday: 10 AM–7 PM
- Call Center: 7 days a week, 9 AM–5 PM
2025 Holiday Closures
- Thanksgiving
- Wednesday, November 26: Close at 3 PM
- Thursday, November 27: CLOSED
- Christmas
- Sunday, December 24: Close at 3 PM
- Monday, December 25: CLOSED
- New Year’s
- Sunday, December 31: Close at 3 PM
- Monday, January 1, 2026: CLOSED